Last updated: July 30, 2026
Dwell (“we”, “us”) is a home-appliance inventory and warranty assistant for iOS.
What we collect
• Account info (name, email) when you sign up (via Clerk)
• Home profile (address, home type) you enter
• Appliance inventory (photos of receipts/tags, brand, model, serial, warranties, issues)
• Optional analytics (PostHog) about product usage
• Purchase status for Dwell Pro (via Apple StoreKit)
How we use data
• To provide inventory, warranty, recall, and troubleshoot features
• To sync your home data to our cloud database when signed in
• To improve reliability and product quality
• We do not sell your personal information
Cloud processing
Receipt/tag photos may be analyzed by cloud AI providers to extract product details. On-device OCR may run first; AI analysis can use third-party model APIs.
Sharing
We share data with service providers needed to run Dwell (authentication, database, AI inference, analytics). We do not share data with advertisers for cross-app tracking.
Retention & deletion
You can sign out anytime. To export a copy of your account, home, and appliance data, use Export my data in Profile. To delete your account and associated cloud data, use Delete Account in Profile. This removes your Clerk identity and Neon-synced home/inventory data. Local device data is wiped on deletion (or by deleting the app). Apple subscriptions are managed separately in Apple ID → Subscriptions.
Contact
For privacy requests: use the support email listed in App Store Connect / your Dwell account settings. This policy may be updated; the in-app and App Store links will point to the current version.
